Customer Comments

(We thought you may be interested to see what some of our customers think about us!!)

Dear Sir/Madam,

Many thanks for the order that I placed with you over the phone on the 15th, it arrived today (16th) very well packed iand in pefect condition..superb service.

My order consisted of....1 secondhand loco, 3 dvds, 4 straight tracks

All packed extremly well and very fast despatch...thankyou again for a superb service.

Regards SM (16/3/12)

Just to confirm that my order arrived safely yesterday as you advised - thank you for the very prompt and efficient response to my (first) order. Regards
 
 
IS (03/03/12)
Arrived this morning. Thanks once again for the brilliant service!
 
Best regards
 
RD (02/03/12)
Hi both
just a quick thank you for the LGB 55110 received very quickly and safely. Very impressive service.......I will be back!!
All th best
KP 10/2/12
Hi Caroline,
That was great service, the models arrived Friday morning. You will be my first call when more models are wanted.
Regards
NV
Just a short message to thank you for your prompt service.  The coach and track arrived safely yesterday.
 
I shall be in contact for some more items soon.
 
Thank you again
 
AN (07.01.12)
Dear Brian and Caroline Just a quick note to congratulate you on the spendid tenth anniverary weekend. I thoroughly enjoyed my visit. You must have been exhausted at the end of Sunday. Best wishes, CC
Parcel arrived safely despite the boat not running two days in a row due to the adverse weather conditions. Really enjoyed the Glendale Times and hope you will make it an annual publication. Thanks very much, until next time when you have something I can't resist. Cheers, JB (13.09.11)
Received goods today. Very pleased, thank you. Kind regards DerekW (22.8.11)

Hello Brian, Caroline, Many thanks for delaying despatch of order till my return from holiday. Order received in good condition, must have been all the packing. Look forward to doing business with you in the future, when I can find out where my wife has hidden the credit card! If I don’t contact you before hand good luck in your Anniversary celebrations. DC (20.8.11)

Positive Feedback Received re Glendale Times - A very nice read & a great place to visit. Many thanks. (19.08.11)
Hi Brian, received the track this morning , many thanks for the quick delivery, see you at the sept open weekend, DW (08.08.11)
Dear Brian and Caroline, many thanks for the order which arrived safely yesterday. I look forward to future dealings with your friendly, efficient shop. Regards Dave (New Zealand) (03.08.11)
Hi Again Goods arived Friday all in good nick,Thank you for a speedy service as allways. PC (23.07.11)

Box arrived the next day, - excellent service, thank you .

AS (20/12/10)

Many thanks both of you – I continue to keep your website in my favourites, and look regularly. PS – Yours is one of the “easier” web sites to navigate – congratulations!

MO'B (01.12.10)

Just to let you know that the goods arrived safe and well. Done a quick test with the BRAWA loco and three coaches - all seems well, so thanks again for all your help

RH (15.10.10)

I would also like to say what a pleasure it was visiting your shop, the hospitality, warmth and dare I say it new friendship are very rare commodities these days. It was a joy to do business with you and we hope to see you again very soon.

Many thanks,

KC (13/09/10)

GOOD MORNING,

THANK YOU FOR THE PRICING OF ARISTOCRAFT TRACK WHICH I WILL BE PURCHISING IN THE NEAR FUTURE FROM YOU.
I WOULD ALSO LIKE TO THANK YOU FOR MY ORDER DELIVERED THIS AM, EXTREMELY WELL PACKED AND THE WAGON/GUARDS
KITS ETC ARE EXCELLENT AND WHAT IVE BEEN LOOKING FOR, WELL DONE!

MANY THANKS (TILL MY NEXT ORDER)

FM (09/09/10)

Once again, purchasing our new Roundhouse locomotive from Glendale Junction was a real joy and a pleasure. It’s definitely worth the 200 miles round trip to see you both again and spend some time browsing through your wonderful shop. I always get new ideas from either your extensive range of garden railway goodies or a trip out into the garden to see your own brilliant 45mm miniature railway.

LN (30 July 2010)

 

Further to my Telecom to you last week my Massoth Sound chip and speaker set to 8 as discussed turned up on Thursday and was fitted Friday.

Brilliant Service i will be recommending your shop where ever possible.

SW (07.06.10)

Just a short note to thank you for the excellent service I received when I
placed. I look forward to dealing with you again in the near future.

Thankyou again

Andrew

(03/05/10)

Just to say what a pleasure it has been to purchase our new garden railway Roundhouse miniature locomotives through Glendale Junction. You are always there for that 'good practical advice' and it is just a joy to visit your wonderful shop and garden railway.

(LN 25.02.10)

Very many thanks for supplying a set-up & tested Regner 'Konrad'. It is a little gem! Your packaging was excellent and it arrived, bang on the day promised at 10.00 in the morning. I couldn't have asked for more.

JEHW (25.11.09)

Dear Brian & Caroline,

I am just writing to express my appreciation of the really excellent service that you give. You are very efficient, and also very patient with someone who changes his mind! So thank you.

Ian (09.06.09)

 

Hi,Just a quick e-mail to say that the train + 4 carriages have arrived safely ...
 ... thanks largely to the excellent packaging   :-)THANK-YOU !!

simon (Jan 2009)

Hello Brian,
Many thanks for the way you handle things.
Hope to do further business in the future.
Kind regards,
Eric (07/10/08) Belgium

Hi Brian and Caroline
"Mortimer" was delivered at mid-day, thank you for your prompt and efficient service.
Hope to steam him up tomorrow weather permitting!
Thanks again
Regards BP (05/09/08)

Hi there,
first of all, many thanks for the prompt service on the Roundhouse 'Darj' I bought from you last month; I am absolutely delighted with it.

PB(1/09/08)

Hi Caroline & Brian

Many thanks for this service, excellent!
Courteous, effective and fast.
What more need I say - you can quote me ..

MW (25/8/08)

Parcel received, thanks for your excellant service.

JJB (19/7/08)

Hi Caroline, Many thanks for the clamps, received ok Super service.
Yours sincerely,
CC (4/7/08)

Both parcels received OK, thanks very much for an excellent service.
I enjoyed reading your news letters and please put me on the e-mail list to receive them.
Once again thank you very much.

(JJB 25/5/08)

Dear Caroline and Brian,
Wow what an excellent service I have received from Glendale Junction. The parcel came today and I am absolutely thrilled.
I will most certainly be doing "business" with you again. I have purchased off you at various shows over the years but this is the first time I have dealt with you online, and what a first class service I have received.
Kindest regards,

(JWB 22/5/08)

Dear Brian and Caroline
I received the coaches today as you said that I would.
I am well pleased with them and I think your price was very competitive.
Its the first time that I have used you but will buy from you again.
Many , many thanks for prompt efficient and friendly service.
regards
Mike

(MS 16/5/08) 

 

(Please note: Prices are shown only as a guide)

5 New Row, Deeping St. James, Peterborough PE6 8NA
Tel: 01778 343183 email:mail@glendalejunction.co.uk